Frequently asked questions
What people ask us most
Everything you need to know about Jaqueting, the Queen, and how we launch your campaigns. Still have a question? Write to us.
What is Jaqueting?+
Jaqueting is an AI-powered marketing platform. It helps you understand your brand with a diagnosis (the Queen) and create and publish ad campaigns on social media — no marketing knowledge required.
What is the Queen?+
The Queen is our conversational AI. In a few questions it analyzes your brand and returns a clear, honest diagnosis with concrete recommendations for your business. Trying it is free.
What is Fianchetto?+
It's the paid-ads module. From a single place you create and launch campaigns on Meta (Facebook and Instagram), Google and TikTok at once, and the AI handles the technical setup.
Do I need to know marketing to use it?+
No. Jaqueting is built for people who know little or nothing about marketing. You describe what you want to achieve and the AI decides the strategy, the audience and the ad format.
Which ad accounts can I connect?+
Meta (Facebook and Instagram), Google Ads and TikTok Ads. You connect each one with a click from “Brand profile”, securely: you grant access and can revoke it whenever you want.
Is my data safe?+
Yes. We store only what's needed to manage your campaigns, and access tokens are stored encrypted. We never share or sell your information.
How do I delete my data?+
You can disconnect your accounts at any time from “Brand profile”, or request full deletion of your data. See the steps on our data deletion page.
How do I get started?+
Take the Queen's free diagnosis. From there, your brand setup and campaign launching on the platforms you connect are unlocked.
Still have a question?
THE QUESTION
«How well do you know the board you're playing on?»